Returns, Damaged or Defective Goods
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking number #.
2. Mail your returned item to
Name: Zap Cap Safety Pty Ltd
Unit 6, 727 Horsley Drive Smithfield NSW 2164
Include in your package it must include a signed letter stating the reason for your return and the original receipt.
Merchandise that has been used, will not be accepted for return or exchange eg change of mind.
We will only exchange the merchandise if there is a fault in the product.
Accepted Methods of Payment
Credit Card (Visa, Master Card & Paypal)
All orders are shipped the next day.